Can the simplest life lessons apply to our sales careers?

Everything I know about customer service I learned from working at McDonalds as a teenager. Hard to believe, but true! In this day of highly competitive cyber business, the companies that will succeed will be those that offer superior customer service. The value of a lifetime customer is immeasurable. So once you get a customer, how do you keep him? The answer is killer customer service! Here are some of the secrets that have made McDonalds the success it is today! *Servi...

Somehow, this philosophy/policy of, �The customer is always right� has been branded into the consumer�s psyche and repeatedly shoved in the face of business owners, managers, and employees. When was the last time you really took a look at this philosophy and considered all the ramifications?

If you are having a technical issue with your computer, and you need assistance, your best bet is to call your manufacturers technical support line. In most cases, technical support is part of the package when you first purchased your computer. If, for some reason, you are unable to use your computer manufacturers help desk services, here are a few free help desk sites on the Internet. Tech Support Guy claims to be the #1 tech support site on the web and can be found at...

"CRM" stands for Customer Relationship Management. It is a business strategy that is used to improve customer service, and increase customer satisfaction. Customer Relationship Management is designed to provide information a business need to develop and implement smarter customer strategies.

This week I present 26 little ideas to help you respond to complaints and difficult customers with much more ease�.the ABC�s of Customer Recovery.

When you give your customers a service that is way out of the normal, two things happen: your customers come back again and again; and your job becomes a source of pleasure. This article shows you how to do it.

The preamble to the United States Constitution begins, �we, the people.� I feel strongly that we, the people, are what make the difference in life, both personally and professionally.

Clients work with professionals whom they trust. Building ttrust is an ongoing process. Here are 10 wyas to build trust with both old and new clients.

Stop driving away your customers or members and learn about what we should all know about "relationships".