Risk is an acknowledged and inescapable part of business - which means that risk management should be an integral part of a successful enterprise. By employing professionals or training members of your team, you reduce the possibility of misfortune, financial or personal. It works by highlighting the possibility of failures in your business enterprise, and giving you the information to weigh up what level of risk is acceptable. A failure can mean something that endanger...

Step 4. Record your findings. If you have less than 5 employees then you do not need to write anything down. Although you will find it useful to keep a written record of what you have done. If you have five or more employees, then you must put in writing the significant findings of your risk assessment. This means writing down the significant hazards and your conclusions. Examples might be something like: Electrical installations: insulation and earthing checked a...

Step 3. Evaluate the risks and decide whether existing precautions are adequate or more should be done. Consider how likely it is that each hazard could cause harm. This will determine whether or not you need to do more to reduce the risk. Even after all precautions have been taken, some risk usually remains. What you have to decide for each significant hazard is whether this remaining risk is high, medium or low. Firstly, ask yourself whether you have done all the thin...

The company newsletter hit Ruth Kenyon's desk and there was her picture on the front page under the heading "Employee of the Month". A simple paragraph of text explained that she had single-handedly reduced the debtor days from 39 to 32 in a period of 6 weeks. If others didn't understand the significance of her work, it didn't matter, she just felt a huge wave of pride sweep over her. Even the smallest company has a reception area. This is a great place to publicize how go...

Has your sales team just completed its third record-setting month in a row? Did your advertising team pull off a spectacular campaign under a tight deadline? Have you just closed the books on your most successful year ever? One of the best ways to motivate your employees to continue working hard is to reward work well done with fun.

As the Baby Boomer generation exits the workforce steadily over the next 10 years, sourcing new candidates will become a tenuous task. Companies that understand the impending scarcity of candidates and can retool their process will have a marked advantage in acquiring talent. One key to properly retooling will shift the current focus from experience to talent. This fundamental change will be precipitated by the need to develop talent as opposed to hiring experience. The ex...

Retail Sales Coaching should be designed to work on behalf of each individual Salesperson who wants to succeed for them, while being part of an environment that nurtures and speeds their growth. Retail Sales Training is for each person who cared to show up today to express themselves in a retail sales environment and who demands more of themselves. Retail Sales Training is for people who want to feel they have done their best with what they knew, today. Retail Sales Coa...

In recent years, with the aid of sophisticated information technologies, multi-store retailers have developed a science out of Retail Performance Best Practices by putting into play real-time systems for recording and measuring performance KPIs at all levels of the organisation. So sophisticated are these systems that they are able to tell employees, even at the operational level, exactly how they are standing up to the company�s vision, plans and objectives. Using bala...

Stick with me here for minute � its not hard math. There are five retail KPI�s worth tracking at the individual Salesperson level: Sales per hour; items per sale; average sale; conversion rate; wage to sales ratio. If you add them all up (individually) and divide by the number of staff you get the �store average� of each KPI. You can now compare each Salesperson�s five KPI�s to the �store average KPI� instantly revealing the MOST deficient statistic or undersupplied ...

Retail Dashboards are pictures of spreadsheets used by executive managers to visually identify around five key performance indicators. Dashboards have gauges, like the speedometer in a car, and graphs and colour, to draw attention to areas of strong and weak performance of each retail store and the organisation as a whole. They may display: sales per hour, items per sale, average sale, conversion rate, and wage to sales ratio � at the store, regional, and national level. T...