Work-life balance. Flexible work hours. Corporate mission. What is the point of focusing on these non-traditional hiring topics? Two letters � X and Y. Generation X (born between 1963 and 1980) and Generation Y (born after 1980) are establishing a more prominent position within the employment landscape as the Baby Boomers prepare to exit the workforce. The shift to these younger generations is prompting a new focus in hiring tactics. The Baby Boomer generation was cut from...

In the words of motivational speaker, Les Brown -- "You don't have to be great to get started, but you do have o get started to be great.� Where do you start to transform your business from mediocre to great? Below are your top 7 essential ingredients for cultivating greatness within your own business: 1. KNOW WHAT YOUR BUSINESS STANDS FOR AND LIVE THOSE VALUES. More than ever, today, customers don�t just ask �what products do you offer?� They also ask �what values do ...

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A help desk may mean a lot of different things. Basically, it is a source of technical support for hardware or software which is generally staffed by people who can either directly solve the problem or direct the problem to the appropriate department for action. In some instances, a help desk is a call center that is tasked to handle questions about products and services. A single point of entry is what often characterizes a help desk. A voice automated help desk telephone...

Occupational health and safety and public health and safety are two areas that have become increasingly important, but also easier to manage, in recent years. There has been an increase in awareness of Health and Safety concerns in the general public and employees. The increasingly litigious cultural atmosphere has brought health and safety to the forefront of most public and business decisions. This has been paralleled, however, by a growth in the availability of health a...

I guess nobody likes thinking about what can go wrong with the recruitment process. We all like to think we are reasonable employers, offering a fair package in return for a professional job. Yet, we do operate in a market that is prone to certain complications. Think about it. We recruit mainly young teachers who travel a long way from their home and friends, perhaps to a country they don't know anything about. There you are: already you can see how emotionally vulnerable th...

I believe that one of the key causes of failure of online businesses in their first year is the lack of focus by the owner. There are literally so many things to do in the day that it�s hard to decide which one of the mile-long list is the best task to tackle first.

Six-Sigma provides a methodical, disciplined, quantitative approach to continuous process improvement. Through applying statistical thinking, Six Sigma uncovers the nature of business variation and its affect on waste, operating cost, cycle time, profitability, and customer satisfaction. The term �six sigma� is defined as a statistical measure of quality, specifically, a level of 3.4 defects per million or 99.99966% high-quality. To put into practice the Six Sigma manageme...

A project is an assignment or task taken up to achieve a specific goal. The development and introduction of new services or of a management information system are instances of a project

Business and professionals share an everlasting liaison. Just as a skilled potter produces a perfect pot, efficient professionals lead to a successful business. The qualities of professionals are different from those of ordinary men and women