It doesn�t matter whether you have 5 employees or 500, an employer�s responsibility is to ensure that employees have a safe environment in which to work. This includes both the day-to-day processes carried out at your premises, and the general safety and welfare of the people who work for you. There�s a fine line between using security measures to keep your staff safe, and invading their privacy. That�s why, before you implement safety measures, you should always check tha...

Putting the customer right at the centre of the organization is the be-all and end-all of successful Customer Relationship Management (CRM). To do that you have to know what your customers really want and really think about your business and then use that to deliver better products and services, improve customer service and increase sales opportunities � yes CRM has a purpose it is not just a concept! Companies that invest in CRM systems can learn even more about their cus...

If you are one of those people who have ever accidentally lost or spent far too much time rifling through drawers for that particular file, you may be interested to know that modern technology can change your unorganized drawers full of paperwork into digital format, with many added benefits. 1. The Benefits of Digital Format: - Files are easily distributable - Files are indexed perfectly and are incapable of going out of order - Files are searchable - Can be easil...

The team charter is a document that serves as both guidance and a roadmap for any team�s success. When used most effectively, this tool clarifies the purpose for the team's existence and documents the agreements amongst the team members.

No, they�re not from Mars, but Generation Xers are dramatically different from the Boomers. Here are the top 7 difference you�re likely to see between Boomers and Xers in the workplace.

When the best inbound fax automation solution is implemented, organizations streamline legal and commercial transactions while decreasing the costs associated with manual paper distribution.

Statistics show that, on average, U.S. companies lose half of their customers every five years.

According to a survey conducted by Harris Interactive on behalf of American Demopgraphics, the most common excuse people use for not getting organized is not having enough time. Ironcially, those who are organized end up having more time to focus on important tasks and do the things they enjoy most.

Gillian is at the end of her wits! They only have less than three months to finish the project and yet all things seem to be going wrong. And to top it all, there's little financial resources left to finish all things that needed completion before d-day! To an expert's eye, Gillian's problem all boils down to improper project management. She may have started the project without evaluating all her resources and whether or not these resources will be enough to meet all the ...

Small businesses and entrepreneurs always benefit by outsourcing their services to professional service providers or freelancers as this saves them time and money. The money saved due to outsourcing can be effectively and successfully utilized to focus more on strategic and core business functions. This article will help small businesses and entrepreneurs in making the right decision in choosing the correct service provider for them and managing their projects. Tips for...